Premier Catering Equipment
Delivery
5.1 Premier Catering Equipment quotes include cost of freight for equipment to Cairns showroom, 127 Anderson St, Manunda.
5.2 Should local delivery be required this can be organised with Premier Catering Equipment for an extra charge borne by the Customer for which the Customer will be invoiced, this will only be to ground level, kerbside, dock or goods receiving area.
5.3 Should carnage or tailgate be required; the Customer will need to specify this on the purchase order.
5.4 For deliveries outside Cairns all transport will be at the Customer's cost on the Customer's nominated transport.
5.5 Premier Catering Equipment reserves the right not to agree to site direct to the Customer for any reason as it sees fit.
5.6 It is not the responsibility of Premier Catering Equipment to unload the product. The Customer must provide labour and equipment to unload and position the goods on site at their own expense
5.7 The purchase price of goods or delivery fees does not include the following? a) unpacking, placement or positioning of equipment b) removal of rubbish and/or packing and/or crates c) connection to services
5.8 Insurance for goods in transit is not included in the purchase price. If the Customer requires insurance the Customer must arrange this direct with their insurance agent or transport company at the Customer's own cost.
5.9 Delivery times cannot be guaranteed.
5.10 If the Customer fails to take delivery of goods for whatever reason, additional charges applicable to that of transport company fees will be charged to the Customer for each failed delivery.
5.11 The Customer must inspect the goods immediately after their delivery or collection. If the goods are found to be damaged, supplied short, undelivered, defective or do not conform, the Customer must give written notification to Premier Catering Equipment within 7 days of the delivery or collection date. Failure to provide notification with in 7 days will void any further claims.
5.12 If the Customer makes any claim for goods in pursuance of clause 5.11, then a resolution shall be negotiated between Premier Catering Equipment and the Customer.
5.13 The shipping of goods with be dispatched within 2-3 days of payment received or unless otherwise advised.
6. Returned Goods
6.1 No goods will be accepted for return by Premier Catering Equipment unless a written request is made by the Customer within 15 days pf purchase. This request may be accepted or refused by Premier Catering Equipment in its sole discretion and right.
6.2 In the case that goods have been accepted for return by Premier Catering Equipment then the goods must be returned in their original state and condition that they were delivered or collected.
6.3 All portable goods must be returned to Premier Catering Equipment at the Customer's own cost. Any goods returned to Premier Catering Equipment shall be at the Customer's own risk as to loss or damage.
6.4 All goods must be left in the state in which they were delivered until such time that the goods have been inspected by Premier Catering Equipment or its authorised agent after written notification by the Customer. If goods are not left in their original state in which they were delivered, then the Customer shall have deemed to accept the goods and shall be liable for payment of purchase of the goods.
6.5 Claims for incorrectly sent goods must be left in their original state, notified to Premier Catering Equipment in writing within 15 days and will be credited in full.
