Returned Goods

6.1 No goods will be accepted for return by Premier Catering Equipment unless a written request is made by the Customer within 15 days of purchase. This request may be accepted or refused by Premier Catering Equipment in its sole discretion and right.

6.2 In the case that goods have been accepted for return by Premier Catering Equipment then the goods must be returned in their original state and condition that they were delivered or collected.

6.3 All portable goods must be returned to Premier Catering Equipment at the Customer's own cost. Any goods returned to Premier Catering Equipment shall be at the Customer's own risk as to loss or damage.

6.4 All goods must be left in the state in which they were delivered until such time that the goods have been inspected by Premier Catering Equipment or its authorised agent after written notification by the Customer. If goods are not left in their original state in which they were delivered, then the Customer shall have deemed to accept the goods and shall be liable for payment of purchase of the goods.

6.5 Claims for incorrectly sent goods must be left in their original state, notified to Premier Catering Equipment in writing within 15 days and will be credited in full.

Cancellations

The consumer guarantees do not apply if you got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it.

Premier Catering do not offer Change of Mind Return & Refund policy on ordered in items; A restocking fee will be applied to cancelled orders.

9.1 Any cancelled orders must be notified to Premier Catering Equipment in writing

9.2 For orders cancelled after the goods have been dispatched from any of our warehouses will incur a restocking fee.

9.3 For orders cancelled the Customer must pay for the return freight to our store.